At INDIGO JACKETS, we work hard to ensure your order arrives quickly and safely. Orders are typically delivered within 5–7 business days, and you’ll receive timely updates via email throughout the shipping process. We ship from our warehouse and select international locations, using trusted carriers like USPS, DHL, and FedEx.

Tracking Details

You can track the status of your order anytime using our Courier Tracking Page. We will provide you with a tracking number once your order has been shipped

In Case of Damage or Delay

If your item arrives damaged, is lost, or becomes stuck in transit, please contact our support team via live chat so we can resolve the issue as quickly as possible.

Frequently Asked Questions

What are your shipping costs?
Shipping costs vary by location and are displayed at checkout. We offer free shipping in the U.S., U.K., Canada, and Australia on qualifying minimum orders.

How can I change my shipping address?
If you need to update your shipping address, contact us immediately before the order is shipped, and include your order number for faster processing.

What if I’m unavailable at delivery time?
If you’re not available at the time of delivery, someone else can receive the order on your behalf, or you can contact the courier to reschedule the delivery.