At INDIGO JACKETS, we’re committed to delivering trend-forward, high-quality outerwear you’ll love. However, if your purchase doesn’t meet your expectations or doesn’t fit just right, we’ve made our return and exchange process as easy as possible.

Return Policy

You have 30 days from the date of delivery to initiate a return, exchange, or request store credit.
Fill the Flexi Return

Return Conditions:

• Items must be unworn, in original condition, and include all original tags and packaging.
• Any defects or damage must be reported within 3 days of receiving the product, accompanied by photo proof.

Frequently Asked Questions

What is the return shipping fee?
We offer free return and exchange shipping for all customers within the USA, ensuring a hassle-free experience.

Who can I contact for help finding the right fit?
Our expert fit advisors are here to help! Reach out via the live chat on our website or email our customer support team for personalized sizing guidance.

Will I be notified when my return, exchange, or store credit is processed?
Absolutely. You’ll receive an email confirmation once your request has been reviewed and completed.

What if the color looks slightly different than expected?
Please note that colors may vary slightly due to photographic lighting and individual screen settings. We aim to represent our products as accurately as possible, but minor variations can occur.